![]() ![]() Box Drive will not sync a file / Box Drive reports errors syncing:ġ. ![]() Doing this will clear the cache, and may make files sync faster. Log out of Box Drive and restart the application. Having multiple documents open for editing can slow the performance of Box Drive, making syncs take longer.ģ. Close documents that you have open in Box or Box Drive. If your Internet service is slow for all services (not just Box), you may have another issue.Ģ. Check your Internet connection and make sure that you can access other sites like through a browser. Box Drive Taking Long Periods of Time to Sync:ġ. If you continue to experience issues after attempting these steps, please submit a help ticket or call the Help Desk at ext. If you are having issues with Box Drive, there are a number of relatively easy steps that you can take to try to remedy the problem yourself. ![]()
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